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The Role of the Recruiting Software Manager 

Emerging technologies and the rapid acceleration of the tech-driven recruitment process mean that many recruitment managers and HR professionals have been doing the work of a recruitment software manager ad hoc, with little support or training, on top of their existing responsibilities. We’re seeing a shift with more HR roles in job postings that look more like an actual recruitment software manager – HRIS Analyst, HRMS Specialist, HRS Administrator, HRIS Coordinator, HR Software Manager, etc. 

Even the leanest HR and recruiting teams have some form of a Human Resource Management System (HRMS), and most have more than one platform to manage, from employee engagement or rewards to career website content management systems (CMS) to performance management software. Rather than dispersing and diluting the responsibilities of managing recruitment tech, many companies are creating a dedicated role for a recruitment software manager.

At a basic level, the role of a recruitment software manager involves overseeing and managing the implementation, maintenance, and optimization of recruitment software systems within an organization. This role plays a vital part in ensuring the effective utilization of technology to streamline and enhance the recruitment process.

Key Responsibilities of a Recruiting Software Manager

System Implementation: Collaborating with stakeholders to identify recruitment software requirements, selecting suitable software solutions, and overseeing implementation. This involves coordinating with vendors, configuring systems, and ensuring seamless integration with existing HR systems.

System Administration: Managing and maintaining recruitment software platforms, including user access, system security, and data integrity. This includes monitoring system performance, troubleshooting issues, and implementing necessary updates or enhancements.

Process Improvement: Identifying opportunities to optimize recruitment processes through the effective use of technology. This involves analyzing current workflows, identifying bottlenecks, and recommending process improvements or system enhancements to drive efficiency and enhance the candidate experience.

Training and Support: Providing training and support to recruitment teams on effectively using recruitment software systems. This includes conducting training sessions, creating user guides or documentation, and serving as the primary point of contact for resolving user queries or technical issues. Change management is a challenge for any company, and having a support point of contact encourages user adoption of new platforms and technologies. 

Data Analysis and Reporting: Utilizing recruitment software tools to gather and analyze recruitment data, generating meaningful insights, and producing reports to inform recruitment strategies. This involves tracking key metrics, identifying trends, and providing data-driven recommendations to optimize recruitment efforts.

Compliance and Data Privacy: Ensuring recruitment software systems adhere to data protection and privacy regulations, such as GDPR or CCPA. This includes implementing appropriate security measures, conducting regular audits, and collaborating with legal and compliance teams to ensure compliance. A recent example: Under New York’s new rule that went into effect in July, hiring software that relies on machine learning or artificial intelligence to help employers choose preferred candidates or weed out bad ones — called an automatic employment decision tool, or AEDT — must pass an audit by a third-party company to show it’s free of racist or sexist bias. 

Vendor Management: Collaborating with recruitment software vendors, managing contracts, and maintaining effective vendor relationships. This includes evaluating vendor performance, negotiating contracts, and staying informed about software developments and upgrades.

If your recruiting and HR teams are stretched thin, bringing on a recruitment software manager has the potential to offer some relief and streamline processes even further. It can also save money in the long run by ensuring that your tech complies with federal and local regulations, minimizing risk, and enhancing the overall recruitment experience for candidates and internal stakeholders.