Because of increasing demand for talent during peak periods such as holidays, special events, or seasonal fluctuations, especially for retail hourly roles, recruiting teams must be able to plan carefully, streamline processes, write clear job descriptions, forecast for seasonal fluctuations and maintain an active hiring funnel. With industries like retail and food service experiencing significant … Continued
The typical Gen Z candidate doesn’t want a job; they want a career. Rather than focusing your recruitment marketing on short-term or seasonal roles, take a page from the playbook of national companies that put their employer brand in front of the recruitment process to highlight how a part-time, entry-level, or seasonal hourly job can … Continued
Hiring customer service managers at a high volume as a recruiter can be stressful if you don’t know where to start. Of course, you want to be able to hire as many workers as possible. However, your priority is to make the best possible decisions for the company. The workers you hire reflect your capabilities … Continued
Customer service is essential, and it should be taken seriously. It directly impacts the perception of your brand in the eyes of customers. Some companies hire candidates who are not competent or motivated because they’re not willing to pay a higher salary. And that will harm their customers’ experience, which should always be the best … Continued
It is tricky to find good hospitality staff! The company needs to strike the right balance between friendly and firm. You want to hire staff that helps maintain the organization’s good standing and elevate it. With the current economy and worldwide landscape, employee turnover is fast, and many industries are seeing fluctuating numbers. You … Continued
The National Restaurant Association reports that hospitality industry workers are now earning an average of $19.57 per hour, a 13% increase from a year ago, according to data from the U.S. Bureau of Labor Statistics. The average hourly wage for full-time retail sales staff in the U.S. is $13 as of January 27, 2022. However, the range … Continued
Every business is only as good as its employees. Whether you’re running a franchise or staffing a multinational corporation, you rely on front-line retail workers to keep the lights on and customers happy. Without an ironclad retail recruitment process, are you hiring the best people for the job? Find out how to develop highly effective … Continued
Strategic workforce planning for hourly roles in retail and hospitality may be more about what employers don’t require from candidates than what they do. During a time when employers would usually be focused on seasonal roles, they are still struggling to find full-time workers. Many companies are re-assessing their qualifications for hourly roles, from requiring … Continued
It’s that time of year again – the holiday season is picking up momentum, and it’s only going to get bigger, louder, and faster. Retail and ecommerce companies know what’s coming and would normally spend this time onboarding seasonal help.
See how larger retailers are making changes to attract more candidates and how small or mid-size retail franchises can do the same at scale.