Customer service is essential, and it should be taken seriously. It directly impacts the perception of your brand in the eyes of customers. Some companies hire candidates who are not competent or motivated because they’re not willing to pay a higher salary. And that will harm their customers’ experience, which should always be the best … Continued
Getting top talent on board is crucial for the future of your business. Creating a talent pipeline will increase your chances of finding and hiring the best candidates for your future growth. The ideal candidate will result in excellent productivity and lower employee turnover. On the other hand, choosing the incorrect candidate can negatively impact … Continued
A good construction supervisor is a critical element of a successful building project. The construction supervisor oversees the job from the planning stage to the outcome. Their job is to ensure the project is on time, workers are safe, and everything stays within budget. Construction is a fast-growing industry, and experts predict construction supervisor hires … Continued
In July 2021, there were 1.44 million workers in the warehouse and storage industry, surpassing the previous record set in November 2020. Well into 2022, those numbers don’t show any signs of slowing down. Considering the rapid eCommerce and online shopping increase over the past few years, it is no surprise that these companies and others need … Continued
According to PwC pulse survey results released in early November, 81% of CHROs said they will use at least one tactic to greatly reduce their workforce in light of a possible recession. This includes layoffs, voluntary retirement, performance-based cuts, natural attrition and hiring freezes. But, most are reporting that their recruiting funnels are still active … Continued
The business landscape has rapidly shifted, transitioning to a model where consumer activities increasingly take place online. Online transactions make help desks, call centers, and other means of assisting customers doubly important. The labor market has been booming in the United States. But employers may still need help hiring call center workers to expand their … Continued
Despite the setbacks the construction industry has experienced over the years (e.g., the 2008 great recession and the 2020 pandemic), the demand for new construction is rising. As a result, the shortage of skilled labor remains one of the most pressing ongoing challenges. Currently, the sector employs almost eight million workers in the United States, … Continued
Warehouse managers are critical to the success of your organization. They oversee employees, ensure inventory levels are where they should be, and work to meet facility productivity goals. A warehouse manager is a cross between a people manager and a logistics manager. They need to be capable of working with a variety of personalities and … Continued
The supply chain, shipping, and logistics industries need drivers with a commercial driver’s license (CDL) to deliver their goods now more than ever before. If you are finding it challenging to recruit qualified driving candidates, it’s likely because of such high demand. CDL drivers are crucial to so many businesses that require this special license. … Continued
A company’s recruitment process plays a pivotal role in success in both the long term and short term. Ideally, you want every one of your employees to be perfect in their position. To do that, you must have an excellent recruitment process that brings in only the best talent available. In practice, doing this is … Continued