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Author: Jessica Miller-Merrell


How to Fix Underperforming Job Descriptions in 30 Minutes or Less

Frontline roles in retail, healthcare, hospitality, and other hourly-intensive industries are central to organizational performance. Yet many job descriptions for these roles fail to deliver the candidate quality and response rates employers expect. In a competitive labor market, a poorly written job description can reduce visibility, deter qualified candidates, and increase time to fill. The … Continued

Skills Over Degrees: Redefining Your Talent Shortlist 

For decades, the bachelor’s degree was the gold standard of talent screening: a seemingly reliable shorthand for readiness, intelligence, and capability. But in 2026 and beyond, rigid degree requirements are increasingly doing more harm than good for talent acquisition. They shrink talent pools, limit diversity, and often overlook candidates who have real, demonstrated ability to … Continued

Did You Interview a ‘Ghost Candidate’? A Guide to Spotting Fake Interviews

Hiring teams have always dealt with candidate misrepresentation. Inflated resumes, exaggerated skills, and borrowed portfolios are nothing new. What has changed is the scale and sophistication of deception. Today’s “ghost candidates” use artificial intelligence to fake interviews, obscure their identities, or rely on someone else to appear on their behalf. With AI tools capable of … Continued

AI Outreach Fatigue: Why Candidates Are Ignoring Messages 

In today’s high-velocity recruitment landscape, artificial intelligence (AI) has become a default tool for messaging candidates at scale. But amid the flood of automated outreach—quantified, templated, and uniformly polished—many job seekers are tuning out. Recruiters across industries are reporting declining response rates and an unmistakable sense that candidates are simply ignoring generic messages. It’s not … Continued